General Terms and Conditions of Use

1. The provider of Site to Go is:

Site to Go
Owner: Tamara Preiss
Seestraße 68
82237 Wörthsee
Germany
Email: wpsitetogo@gmail.com

hereinafter referred to as “Site to Go” or the “Provider”.

2. These General Terms and Conditions of Use apply to all contracts concerning the use of Site to Go concluded via the website https://sitetogo.io, via WooCommerce, through a connected customer account or in another expressly agreed manner.

3. Site to Go is intended for consumers and businesses. A consumer is any natural person who enters into the contract primarily for purposes that cannot be attributed to their commercial or self-employed professional activity. A business is any natural or legal person or partnership with legal capacity acting in the course of its commercial or self-employed professional activity when entering into the contract.

4. Deviating customer terms and conditions apply only where Site to Go has expressly agreed to their application in text form.

5. Individual agreements take precedence over these terms. Mandatory statutory rights, in particular consumer rights, remain unaffected.

6. Where Site to Go processes personal data on behalf of a business customer, a separate data processing agreement applies in addition. In the event of contradictions concerning processing on behalf, the data processing agreement takes precedence.

1. “Service” means the digital service provided by Site to Go, including the customer account, plan and connection management, central interfaces, the ChatGPT connection, WordPress Connector, updates, support and booked additional services.

2. “Connector” means the Site-to-Go plugin installed on a WordPress website that technically carries out the actions authorised by the customer.

3. “Customer website” means a WordPress installation assigned to a Site-to-Go account and connected to the Service.

4. “Third party” means in particular OpenAI or ChatGPT, WordPress, WooCommerce, hosting providers, payment service providers and other external services not operated by Site to Go.

5. “Customer content” means all text, pages, posts, products, images, files, metadata, categories, tags, prompts and other content provided by the customer or retrieved from a customer website.

6. “AI output” means content, suggestions, text, images, metadata, analyses or other results generated or edited using an AI service.

7. “Write action” means any action that creates, changes, optimises, assigns or publishes content or authorised settings on a customer website.

8. “Critical action” means in particular publishing content, applying a staging or draft version to a published page, changing product prices or stock levels and other processes expressly marked as critical.

9. “Subscription” means a paid plan billed monthly or annually.

10. “Additional website” means another WordPress installation connected beyond the limit included in the plan.

1. During the contract term, Site to Go provides the customer with a digital service that allows the customer, depending on the booked plan, technical availability, the relevant product description and granted permissions, to manage WordPress content through supported AI and chat interfaces.

2. Within the contractually agreed scope, the Service may in particular include the following functions:

a) creating, reading, editing and saving WordPress pages and posts as drafts,

b) managing complete HTML content and page-specific CSS,

c) editing published content through drafts, previews, revisions or staging workflows where supported by the technical environment,

d) uploading, resizing and compressing images, converting them to WebP and adding metadata,

e) managing or reviewing SEO data, SEO titles, meta descriptions, headings, internal links and technical SEO information,

f) creating, searching and assigning categories and tags,

g) managing menus and navigation within the authorised scope,

h) managing WooCommerce products, product content, images, categories, tags, prices and stock levels within the authorised scope,

i) managing previews, confirmations, permissions, website connections and activity logs.

3. The services owed are determined by the product description displayed when the contract is concluded, the selected plan, the plan and service matrix, activated add-on services and functions expressly marked as available.

4. Functions marked as planned, preview, beta, Early Access or experimental form part of the contractual service only where this is expressly stated when the contract is concluded.

5. Site to Go is not a standalone general-purpose AI. The Service connects WordPress with supported third-party services and provides controlled technical workflows for that purpose.

6. The standard Service does not in particular include:

a) installing, activating or deactivating third-party plugins through AI,

b) installing or switching themes through AI,

c) editing PHP files,

d) executing arbitrary JavaScript,

e) automated unattended auto-blogging,

f) automated mass publication without explicit confirmation,

g) permanently deleting content without a separate expressly provided function,

h) legal, tax, medical, financial or other professional advice,

i) a guarantee of specific rankings, revenue, conversions or business results.

7. Site to Go does not owe any particular commercial success or any specific search-engine placement.

1. The customer requires a technically suitable WordPress installation with HTTPS, a supported WordPress and PHP version, sufficient server resources, functioning REST interfaces and administrator rights to install and configure the Connector.

2. The supported minimum versions and system requirements are published in the product description, documentation or user interface.

3. Use through ChatGPT requires a ChatGPT account compatible with the relevant Site-to-Go integration. Required plans, functions, regions and usage limits are determined by OpenAI and may change.

4. Costs for ChatGPT, OpenAI, hosting, WordPress extensions, WooCommerce or other third parties are not included in the price of Site to Go unless expressly stated otherwise.

5. Before purchasing, the customer must review the published technical requirements and any compatibility information made available.

6. Site to Go does not guarantee compatibility with every theme, page builder, hosting package or plugin. Proprietary page builders or heavily customised WordPress environments may require additional technical adaptation or may be supported only to a limited extent.

7. The customer must review changes to their technical environment, in particular domain changes, hosting changes, WordPress migrations and material plugin or theme changes, and provide Site to Go with appropriate information in the event of connection problems.

1. Use of the Service requires a customer account. The customer must provide complete and accurate information and keep it up to date.

2. Customers must be of legal age and have full legal capacity or the necessary authority to represent another person or entity.

3. Login details, connection codes, API keys, OAuth tokens and other secrets must be kept confidential and must not be disclosed to unauthorised third parties.

4. The customer must not enter standard WordPress passwords, complete payment data, private keys or other secrets into chat prompts.

5. If unauthorised access is suspected, the customer must inform Site to Go without undue delay, change the password and revoke affected connections or tokens.

6. The customer is responsible for activities carried out through their account only to the extent that the customer is responsible for them.

7. Site to Go may require additional security checks, multi-factor authentication or renewed website verification where necessary to protect the Service, the customer or other users.

1. Product presentations on the website do not constitute a binding offer.

2. By submitting the order, the customer makes a binding offer to enter into the selected contract.

3. Before submitting the order, the customer can identify and correct input errors.

4. The contract is formed when Site to Go expressly accepts the order, activates the customer account or booked service, or begins providing the service.

5. After the contract is concluded, the customer receives confirmation on a durable medium. The confirmation reproduces or permanently makes available the essential contractual information, the selected plan or booked add-on service, total price, term, termination information and incorporated terms.

6. The contract language is German. Translations are provided for convenience unless another binding contract language has been expressly agreed.

7. The contract text is stored in accordance with statutory and tax retention obligations. Contract data may be accessed in the customer account where technically provided.

1. Only the “Site to Go Starter” plan may, where offered during checkout, be tested once free of charge for three days.

2. No free trial is available for the Plus and Business plans, additional websites, personal setup or other add-on services.

3. The Starter trial lasts 72 hours. It begins when Starter access is activated at the time stated in the order or activation confirmation.

4. A valid payment method may be required for the trial. This is clearly displayed before the order is submitted.

5. When ordering, the customer selects whether the Starter plan will continue on a paid monthly or annual basis after the trial. Unless the customer terminates before the trial expires, Starter trial access automatically converts after 72 hours into the selected paid Starter subscription. The total price, billing interval and time of the first charge are displayed before the order is submitted.

6. Termination during the trial is possible through the customer account, the termination button or in text form. It must be received by Site to Go before the trial expires in order to prevent automatic paid continuation.

7. If the customer switches to Plus or Business during the Starter trial, the free Starter trial ends when the selected paid plan is activated unless expressly stated otherwise during the switch process.

8. As a rule, only one Starter trial may be used per person, business, payment method and customer website. Site to Go may refuse or block abusive multiple registrations.

9. The free trial does not replace or shorten the statutory right of withdrawal available to consumers.

10. Once a Starter trial ends without paid continuation, new write actions are blocked. Content already created on the customer website remains in place.

1. Site to Go offers the Starter, Plus and Business plans. The functions, price and number of connectable websites included in each plan are displayed before the contract is concluded.

2. Under the plan structure current on the date of these terms:

a) Starter includes one connected WordPress website,

b) Plus includes one connected WordPress website,

c) Business includes up to five connected WordPress websites.

3. The plan description confirmed when the contract is concluded is decisive.

4. Additional websites may be booked only with an active Plus or Business plan.

5. An additional website costs:

a) EUR 1.99 per month, or

b) EUR 19.00 per year,

in each case per additional connected WordPress installation and depending on the selected billing interval.

6. The billing period for an additional website depends on the monthly or annual interval selected when booking. The total price and next billing date are displayed before the order is submitted.

7. Each separate production WordPress installation or domain generally counts as one website. Staging, development or subdomain installations also count where connected as separate WordPress installations.

8. The customer may connect only websites that they own or are demonstrably authorised to manage.

9. If the customer exceeds the booked website limit, the customer must remove a website connection, book an additional website or change plans.

10. If an additional website is terminated, the customer must specify by the effective date which connection is to be deactivated. If no selection is made, Site to Go may place the most recently added connection exceeding the remaining limit into a restricted or disconnected status.

11. Additional websites do not have their own free trial.

12. The scope of support for additional websites is determined by the main plan.

1. The total prices clearly displayed at checkout apply.

2. On the date of these terms, the plans cost:

a) Starter: EUR 4.99 per month or EUR 49.00 per year,

b) Plus: EUR 8.99 per month or EUR 89.00 per year,

c) Business: EUR 19.99 per month or EUR 199.00 per year.

3. Personal setup costs a one-off fee of EUR 89.00.

4. In accordance with § 8, additional websites cost EUR 1.99 per month or EUR 19.00 per year for each additional website.

5. Consumers are shown total prices including legally payable VAT. Where the German small-business regulation applies, no VAT is shown and a corresponding notice is provided.

6. Subscription fees are payable in advance for the relevant billing period.

7. One-off additional services are payable when the contract is concluded.

8. Payment is processed through the payment providers offered at checkout. Their terms also apply to payment processing.

9. The customer must provide correct billing and payment information and ensure that sufficient funds are available.

10. If a payment fails, Site to Go may make further payment attempts or request that the customer update the payment method.

11. If a renewal payment fails, Site to Go may grant a grace period of up to seven calendar days. During this period, functionality may be restricted. After the grace period, the Service may be placed into read-only or suspended status.

12. Following successful payment, booked access is generally restored.

13. The customer may exercise rights of set-off or retention only in relation to claims that are undisputed, finally adjudicated or arise from the same contractual relationship. Mandatory consumer rights remain unaffected.

14. The customer is responsible for taxes and duties arising from the customer’s own business activity, content, sales or WooCommerce use.

1. Monthly subscriptions have an initial term of one month and renew for a further month unless terminated before the next billing period begins.

2. Annual subscriptions have an initial minimum term of twelve months.

3. After the initial term, an annual subscription with a consumer continues only for an indefinite period. It may then be terminated at any time with notice of no more than one month.

4. If an annual amount is charged in advance after the initial annual term and the contract ends following a permissible termination before the paid billing period expires, Site to Go reimburses the portion attributable to the period after termination where required by law.

5. For businesses, the term and renewal conditions expressly agreed at checkout may apply where legally permissible.

6. Termination may be submitted through the customer account, the legally required termination button or in text form.

7. Termination takes effect at the end of the relevant contract or billing period unless an earlier statutory right of termination applies.

8. Where termination has been scheduled, the Service remains available within the booked scope until the contract ends.

9. The right to terminate for cause remains unaffected.

1. Consumers generally have a statutory right of withdrawal. Details are set out in the separate withdrawal instructions and model withdrawal form.

2. The three-day Starter trial does not replace or shorten the statutory right of withdrawal.

3. If a consumer expressly requests that Site to Go begin providing the service before the withdrawal period expires and later withdraws, the consumer may owe compensation for the service provided up to withdrawal in accordance with statutory requirements.

4. Where digital content not supplied on a tangible medium is made available immediately and the statutory requirements for early expiry of the right of withdrawal are met, the consumer is asked separately before conclusion of the contract for express consent and confirmation of awareness.

5. During the statutory withdrawal period, Site to Go provides a prominent electronic withdrawal function with the buttons “Withdraw from contract” and “Confirm withdrawal” or equivalent unambiguous wording.

6. Following electronic withdrawal, the consumer receives confirmation of receipt without undue delay on a durable medium.

7. Mandatory consumer rights are not restricted by these terms.

1. After conclusion of the contract, the customer receives access to the customer account, the Connector download and the booked connection functions.

2. Provision is deemed complete once the customer can access the Service and download the Connector or connect a website.

3. The customer is responsible for installing and activating the Connector unless personal setup has been booked.

4. Site to Go may use a one-time connection code, website ID, revocable token or another secure connection method.

5. Payment data and standard WordPress passwords are not stored in the Connector.

6. Site to Go may require renewed verification for security reasons.

1. The Connector may be wholly or partly licensed under the GNU General Public License or other open-source licences. The relevant licence notices in the plugin and source code take precedence for those components.

2. These terms do not restrict rights granted to the customer under an open-source licence.

3. The paid contract particularly covers access to the Site-to-Go platform, the secure connection, account management, plan and website limits, central services, updates, support and booked additional services.

4. For proprietary components of the Service, the customer receives a simple, non-exclusive, non-transferable and non-sublicensable right of use for the contract term and within the agreed scope.

5. Renting out or reselling platform access, publicly sharing access credentials or circumventing plan and website limits is prohibited.

6. The right to use open-source code in accordance with its licence remains unaffected. Site to Go may exclude support and compatibility commitments for modified or unofficial Connector versions where the issue results from the modification.

1. The customer retains their rights to customer content.

2. For the contract term, the customer grants Site to Go the non-exclusive rights required to technically retrieve, temporarily process, transmit to expressly connected third parties and return customer content to the customer website.

3. These rights may be used only for contract performance, security, troubleshooting and purposes required by law.

4. The customer warrants that they hold all rights, consents and legal bases required to process and publish their content.

5. The customer must not have content processed that infringes third-party rights or is unlawful, defamatory, discriminatory, misleading, harmful or otherwise impermissible.

6. Personal data of third parties may be processed only where the customer has a legal basis and the data subjects have been properly informed.

7. Passwords, private keys, complete payment data, health data, special categories of personal data or other particularly sensitive information may be processed only where expressly supported, necessary and legally permissible. In case of doubt, such data must not be transmitted through Site to Go or an AI service.

1. AI output may be inaccurate, incomplete, outdated, similar to existing content or otherwise unsuitable.

2. Site to Go does not guarantee that AI output is factually correct, legally permissible, unique, free from third-party rights or suitable for a particular purpose.

3. The customer must independently review every AI output before use, publication or a business decision.

4. The customer remains responsible in particular for:

a) the content and accuracy of pages, posts and product information,

b) legal notices, privacy policies, terms, withdrawal information and other legal texts,

c) prices, taxes, stock levels, delivery conditions and product information,

d) copyright, trademark, personality and image rights,

e) SEO information and advertising claims,

f) content that could be understood as professional advice.

5. AI output does not replace legal, tax, medical, financial, data protection or other professional advice.

6. Site to Go does not adopt customer content or AI output as its own.

7. Where Site to Go acquires its own rights in AI output, the customer receives, to the extent legally permissible, the right to use that output for the customer’s own website and business activity. Rights and restrictions of the relevant third party remain unaffected.

8. Site to Go does not guarantee exclusivity of AI output.

1. New content is created as a draft by default.

2. Published pages should generally be edited using draft, revision, preview or staging workflows where supported by the technical environment.

3. Critical actions are carried out only after unambiguous user confirmation.

4. The customer is responsible for reviewing the displayed preview and summary before confirming.

5. Site to Go may block actions where:

a) the target page cannot be identified unambiguously,

b) a published page cannot be edited safely,

c) the required confirmation is missing,

d) the website has changed in the meantime,

e) the plan, licence or permission is insufficient,

f) there is a security or compatibility risk.

6. A successful API response confirms only the technical execution of the relevant action, not the legal, professional or commercial suitability of the result.

7. Site to Go does not guarantee that every theme or page builder fully supports drafts, previews, revisions, staging or recovery.

1. Before material changes, the customer must create appropriate backups of the website, database and media files and verify that restoration works.

2. Site to Go may support WordPress revisions, draft copies, staging workflows and backup mechanisms but does not replace an independent full backup.

3. The customer must not rely exclusively on Site-to-Go revisions or activity logs.

4. Contributory negligence by the customer is taken into account in the assessment of damages in accordance with statutory law where the customer fails to create a reasonable backup or install a provided update despite an express notice.

5. Site to Go is not obliged to store complete customer content permanently on central systems unless expressly included in the contract.

1. The customer may upload or have edited only images and media for which the required rights are held.

2. Site to Go may technically limit file formats, file sizes, dimensions, batch sizes and security checks.

3. Standard uploads of the customer’s own images or images supplied in chat are not billed using artificial image credits. Technical limits of the customer’s hosting and the fair-use rules remain applicable.

4. For image optimisation, Site to Go may compress, resize or convert images to other formats. Batch changes may require a preview or confirmation.

5. Original files are backed up only where the function is enabled and technically available. The customer must continue to maintain their own backup.

6. The quality, legal protectability and exclusivity of images or AI-assisted editing results are not guaranteed.

7. Paid AI images or image packages are included only where expressly offered in the product description or at checkout.

1. SEO audits, meta descriptions, keyword suggestions, internal-link recommendations, readability scores and technical information are aids.

2. Site to Go does not guarantee any search-engine ranking, indexing, visitor numbers, conversions or revenue increase.

3. The customer must review SEO suggestions before applying them.

4. Depending on the plan, Site to Go may manage WooCommerce products, content, images, categories, tags, prices, stock levels and SEO data.

5. Changes to prices, stock or product publication are critical actions and require explicit confirmation.

6. The customer remains solely responsible for:

a) product descriptions and mandatory information,

b) prices and taxes,

c) availability and stock,

d) withdrawal rights, shipping, warranty and consumer protection,

e) lawfulness of the products offered,

f) payment, order and customer data.

7. Site to Go is not a payment service provider and should not process complete credit-card data.

8. Order management, refunds or permanent deletion are included only where expressly activated and described.

1. Site to Go is independent of OpenAI, WordPress, WooCommerce and other third parties and is not automatically supported, certified or endorsed by them.

2. Use of third-party services is additionally subject to their terms, privacy information, plans, regions, limits and technical requirements.

3. The customer must maintain any required third-party accounts.

4. Changes, suspensions, price changes, API limits, outages or discontinuation of a third-party service may affect the use of Site to Go.

5. Site to Go is not liable for disruptions that lie exclusively within a third party’s area of responsibility. Statutory rights against Site to Go remain unaffected where Site to Go owes the third-party service as part of its own contractual performance.

6. If a third-party function is permanently discontinued or materially changed, Site to Go may adapt, replace or discontinue the affected function in accordance with statutory requirements.

7. Where a function is described as planned or future, it becomes part of the contract only when expressly offered and booked as available.

1. Information on the processing of personal data is contained in the Privacy Policy.

2. Where the customer processes personal data of website visitors, purchasers, employees or other persons through Site to Go, the customer generally remains responsible for the lawfulness of that processing.

3. Where Site to Go processes personal data on behalf of a business customer, the parties enter into a data processing agreement.

4. The customer must in particular assess:

a) whether a legal basis exists for the processing,

b) whether data subjects have been informed,

c) whether a transfer to a third country is lawful,

d) whether ChatGPT or other AI services may be used for the relevant data,

e) whether special categories of personal data are processed.

5. Site to Go may use subprocessors. The current list is made available transparently.

6. The customer must not transmit personal data to Site to Go where processing is not necessary or permissible under the contract.

1. The scope of support depends on the booked plan.

2. Starter generally includes documentation and assistance with the customer account, payment, security and confirmed Site-to-Go errors. Personal application support is not included unless stated otherwise in the product description.

3. Plus includes personal email support with a target initial response within 48 to 72 hours on business days.

4. Business includes priority personal support with a target initial response within one business day.

5. “Business days” are Monday to Friday excluding public holidays at the registered office of Site to Go.

6. The stated times are non-binding targets for an initial response and are not guaranteed resolution times.

7. Support requires a comprehensible error description, technical information and reasonable cooperation by the customer.

8. Support does not automatically include:

a) custom website creation,

b) extensive design or content work,

c) legal, tax or data protection advice,

d) errors in third-party themes, plugins, hosting or services,

e) restoration where no backup exists,

f) training outside the booked scope.

1. Personal setup is a separately bookable one-off service at a total price of EUR 89.00.

2. Personal setup lasts no more than 25 minutes and generally includes:

a) a personal online appointment,

b) connecting one WordPress website,

c) reviewing the Connector installation and connection,

d) a technical health check,

e) one joint test action,

f) a brief explanation of the essential connection steps and security settings.

3. The following are not included in particular:

a) complete website creation or revision,

b) custom web design,

c) creation of extensive text, pages, posts or products,

d) repair of third-party themes, plugins or hosting environments,

e) hosting or WordPress migrations,

f) setup of additional WordPress websites,

g) permanent administrator access,

h) ongoing support or follow-up outside the booked plan,

i) services exceeding the agreed 25 minutes.

4. Requirements include an active Site-to-Go plan, a technically compatible WordPress website, WordPress administrator access, a compatible ChatGPT account and a current backup.

5. The customer logs into WordPress, ChatGPT and other required accounts independently. Site to Go does not require permanent disclosure of passwords.

6. The appointment is scheduled using the appointment process made available after purchase.

7. An appointment may be rescheduled free of charge up to 24 hours before the agreed time. In the event of later cancellation or non-attendance, Site to Go may claim reasonable compensation in accordance with statutory law, taking saved expenses into account. The customer may demonstrate that no damage or substantially lower damage occurred.

8. If the customer arrives late, there is no entitlement to an extension beyond the originally agreed end time. Site to Go will make reasonable efforts to use the remaining time effectively.

9. If setup cannot be completed because requirements within the customer’s area of responsibility are missing, there is no entitlement to a free repeat exceeding the agreed time. Mandatory statutory rights remain unaffected.

10. Personal setup does not include a free trial.

11. Consumers’ statutory right of withdrawal and the provisions of § 11 remain unaffected.

1. Site to Go endeavours to maintain high availability but does not owe uninterrupted or completely error-free use unless a separate service level has been expressly agreed.

2. Maintenance, security measures, updates, third-party outages and events outside Site to Go’s reasonable control may result in interruptions.

3. Scheduled maintenance is announced in good time where possible.

4. During the contract term, Site to Go provides required updates, including security updates, where legally or contractually owed.

5. The customer must install provided updates within a reasonable period where informed of their availability and the consequences of failing to install them.

6. For a defect caused exclusively by the customer’s failure to install, or improper installation of, a provided update despite proper information, the statutory provisions apply.

7. Site to Go may take temporary protective measures where a security vulnerability or specific risk exists for customer websites, data or the Service.

1. Site to Go may change the Service during continuous provision where the contract permits this, there is an objective reason, no additional cost is imposed on the customer and the change is communicated clearly and comprehensibly.

2. Objective reasons may include:

a) security requirements,

b) legal or regulatory requirements,

c) changes to WordPress, WooCommerce, OpenAI or other required interfaces,

d) technical development,

e) improvements to stability, usability, accessibility or performance,

f) prevention of misuse,

g) replacement of an unavailable third-party function.

3. If a change adversely affects access or usability for a consumer to more than a minor extent, the consumer is informed within a reasonable period before the change on a durable medium about the nature, timing and statutory rights.

4. Mandatory consumer rights in relation to disadvantageous changes remain unaffected.

5. Functions expressly marked as Beta, Early Access or experimental may be changed, restricted or temporarily disabled more frequently. Mandatory statutory rights remain unaffected.

1. Site to Go does not charge for text or standard image uploads using artificial character, word or credit allowances.

2. This does not constitute a promise of unlimited technical capacity.

3. To protect the Service and all users, Site to Go may apply objective technical limits, in particular:

a) maximum request size,

b) maximum file size,

c) maximum number of files per operation,

d) rate limits,

e) time limits,

f) limits on concurrent tasks,

g) protection against automated loops, scraping and misuse.

4. Current technical limits are shown in the documentation or user interface.

5. In the event of unusually high or contractually non-compliant use, Site to Go generally informs the customer and provides an opportunity to adjust use unless there is an immediate security risk.

6. The customer must not circumvent technical restrictions, plan limits, website limits or security mechanisms.

The customer must not in particular use Site to Go to:

1. violate laws or third-party rights,

2. distribute malware, malicious code or security vulnerabilities,

3. gain unauthorised access to third-party websites, accounts or data,

4. operate spam, deceptive mass content or manipulative auto-blogging,

5. publish unlawful, defamatory, discriminatory or harmful content,

6. infringe copyright, trademark, personality or data protection rights,

7. resell, publicly share or provide Site-to-Go access to unauthorised third parties,

8. circumvent plan, website or security limits,

9. conduct security or load tests without prior permission,

10. use Site to Go as the sole basis for decisions in high-risk areas,

11. transmit passwords, complete payment-card data or secret keys in AI prompts,

12. connect third-party websites without sufficient authorisation,

13. violate the terms or usage policies of third parties used.

1. Site to Go may temporarily restrict or suspend access where:

a) due payments remain outstanding despite a reminder or expiry of a granted grace period,

b) there is a reasonable suspicion of misuse or a security threat,

c) the customer breaches material contractual duties,

d) legal or regulatory requirements demand it,

e) use endangers third-party rights, customer websites or other users.

2. Site to Go generally informs the customer before suspension and provides an opportunity to remedy the issue where reasonable and no immediate danger exists.

3. In the event of an immediate security risk, Site to Go may temporarily suspend affected connections or write actions without prior notice. The customer is informed as soon as possible afterwards.

4. In the event of serious or repeated breaches, Site to Go may terminate the contract for cause.

5. Mandatory statutory rights and reimbursement claims remain unaffected.

1. After the contract ends, new AI-assisted write actions and new website connections are blocked.

2. Pages, posts, images, products, SEO data and other content already stored on the customer website generally remain in place.

3. The Connector must not impair the public display of existing content solely because the contract has ended.

4. The customer may continue to edit existing content directly in WordPress.

5. Site to Go may place the Connector into restricted, read-only or disconnected status and revoke central tokens or permissions.

6. The customer should revoke unused tokens and uninstall the Connector if Site to Go will no longer be used permanently.

7. Data in the central customer account is deleted or anonymised in accordance with the Privacy Policy and statutory retention duties.

8. Statutory claims to the provision of non-personal content remain unaffected. Where such content is not already available on the customer website, it is provided upon a justified request in a commonly used, machine-readable format where required by law.

9. Upon later reactivation, existing connections may be re-enabled where still available and technically compatible.

1. Consumers retain the statutory rights relating to digital products, in particular provision, conformity, cure, price reduction, termination, damages and updates.

2. These terms do not restrict mandatory statutory rights in relation to defects.

3. The customer should describe errors as precisely as possible and provide Site to Go with a reasonable opportunity to investigate and remedy them.

4. A deviation from the objective requirements for a digital product is agreed effectively only where the consumer was specifically informed before conclusion of the contract and expressly and separately agreed to the deviation.

5. For businesses, the statutory rights in relation to defects apply unless an effective differing provision is made in these terms.

1. Site to Go has unlimited liability:

a) in cases of intent and gross negligence,

b) for injury to life, body or health,

c) under product liability law,

d) to the extent of an expressly assumed guarantee,

e) in other cases of mandatory statutory liability.

2. In the event of a slightly negligent breach of a material contractual duty, Site to Go is liable for foreseeable damage typical of the contract. Material contractual duties are duties whose fulfilment makes proper performance of the contract possible and on whose compliance the customer may regularly rely.

3. Otherwise, liability for slight negligence is excluded to the extent legally permissible.

4. Contributory negligence by the customer is taken into account in the assessment of damages in accordance with statutory law. This may apply in particular where the customer:

a) publishes AI output without review,

b) fails to create reasonable backups despite an express notice,

c) culpably discloses access credentials,

d) breaches third-party terms,

e) uses an unsupported or independently modified system environment,

f) confirms incorrect prices, stock levels, mandatory information or tax information.

5. Site to Go is liable for third-party disruptions only to the extent Site to Go is responsible for the disruption or owes the third-party service as part of its own performance.

6. These liability provisions apply correspondingly to Site to Go’s legal representatives, employees, agents and subcontractors.

7. Mandatory consumer rights and statutory rules on the burden of proof remain unaffected.

1. Businesses indemnify Site to Go against justified third-party claims arising from unlawful use attributable to the business, infringing customer content or a culpable breach of these terms.

2. The indemnification includes reasonable and necessary legal defence costs.

3. Site to Go informs the business without undue delay of claims asserted and allows the business to participate in the defence.

4. For consumers, indemnification applies only within the scope of statutory responsibility.

1. The parties treat non-public business and technical information of the other party as confidential.

2. Information is not confidential where it:

a) is generally known,

b) becomes known without breach of contract,

c) was demonstrably already lawfully known,

d) was developed independently,

e) must be disclosed by law or official order.

3. Statutory data protection and confidentiality duties remain unaffected.

1. Site to Go may change prices for new contracts and newly booked additional services at any time for the future.

2. For an existing consumer subscription, a price change takes effect only where the customer expressly agrees or another valid statutory or contractual basis exists.

3. Without required consent, the previous conditions continue to apply to the existing contract until it is effectively terminated.

4. Price changes are not applied retroactively to periods already paid for.

5. Before a proposed price change, the customer is clearly informed of the new price, intended effective date and termination options.

1. Neither party is liable for delays or failures caused by events outside its reasonable control, in particular natural events, war, government measures, widespread internet outages, industrial disputes or significant failures of central infrastructure.

2. The affected party informs the other where possible and endeavours to limit the effects.

3. Mandatory statutory rights, in particular in the event of prolonged non-provision of a digital product, remain unaffected.

1. Site to Go may use suitable subcontractors for hosting, payment, email, support, monitoring, security, AI connections and technical infrastructure.

2. Data protection requirements and any data processing agreement remain unaffected.

3. Site to Go may assign the contract to a legal successor as part of a transfer of the business or relevant business unit, provided the customer’s legitimate interests are preserved.

4. The customer may assign the contract only with Site to Go’s consent. Statutory rights to assign monetary claims remain unaffected.

5. Contract-related communications may be sent to the email address stored in the customer account.

6. The customer must keep the email address up to date and ensure that contract, security, payment, withdrawal and termination communications can be received.

7. Legally required notices are transmitted on a durable medium.

8. Marketing and newsletter emails are sent only where there is consent or another legal basis.

1. The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods.

2. For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the country of their habitual residence.

3. Statutory places of jurisdiction apply to consumers.

4. If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is the registered office of Site to Go where legally permissible.

5. Site to Go is neither willing nor obliged to participate in dispute-resolution proceedings before a consumer arbitration body.

1. Changes to these terms are communicated to the customer in text form.

2. Changes that interfere with customer rights or create additional obligations take effect only where there is a valid statutory or contractual basis or the customer consents.

3. A consumer’s silence does not constitute consent unless expressly permitted by law.

4. Purely editorial changes, changes to contact details or adjustments to mandatory law may be made without renewed consent where they do not worsen the customer’s legal position.

1. If individual provisions of these terms are or become invalid, the statutory provisions apply in their place. The validity of the remaining provisions is unaffected.

2. Headings are for convenience only.

3. In the event of contradictions, the following order of precedence applies:

a) individual agreement,

b) data processing agreement for data protection matters,

c) product, price and plan description confirmed when the contract was concluded,

d) these General Terms and Conditions of Use,

e) general documentation.

Last updated: July 21, 2026

The following prices apply to new contracts unless a different total price is clearly displayed at checkout and confirmed by the customer.

1. SITE TO GO STARTER

Monthly: EUR 4.99 per month
Annual: EUR 49.00 per year

Included:

– one connected WordPress website,
– the core functions for pages, posts, images, SEO and WooCommerce activated in the product description,
– standard image uploads without image credits,
– no artificial character or word limits,
– documentation,
– basic technical support for the customer account, payment, security and confirmed Site-to-Go errors,
– no personal application support,
– free 72-hour trial where offered at checkout.

Only the Starter plan may be tested free of charge.

2. SITE TO GO PLUS

Monthly: EUR 8.99 per month
Annual: EUR 89.00 per year

Included:

– one connected WordPress website,
– all activated Starter functions,
– personal email support,
– target initial response within 48 to 72 hours on business days,
– additional websites bookable separately,
– no free trial.

3. SITE TO GO BUSINESS

Monthly: EUR 19.99 per month
Annual: EUR 199.00 per year

Included:

– up to five connected WordPress websites,
– all activated Plus functions,
– priority personal support,
– target initial response within one business day,
– additional websites bookable separately,
– no free trial.

4. ADDITIONAL WORDPRESS WEBSITE

Monthly: EUR 1.99 per additional website per month
Annual: EUR 19.00 per additional website per year

Requirements and scope:

– available only with an active Plus or Business plan,
– one unit corresponds to one additional connected WordPress installation,
– support scope is determined by the main plan,
– no free trial.

5. PERSONAL SETUP

One-off total price: EUR 89.00

Included:

– personal online appointment of no more than 25 minutes,
– connection of one WordPress website,
– review of the Connector installation and connection,
– technical health check,
– one joint test action,
– brief explanation of the essential connection steps and security settings,
– no free trial.

Not included are, in particular, complete website creation, custom web design, extensive content work, repair of third-party plugins, themes or hosting environments, additional websites and ongoing follow-up support.